Privacy Policy

Contact: support@newharvest.us

Your Privacy Matters

At New Harvest, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our brand. By using our site, you agree to the terms below.

1. Information We Collect

We collect information to fulfill orders, provide customer support, and operate our business responsibly.

Information You Provide Directly

  • Name, shipping/billing address
  • Email address and phone number
  • Payment details (processed securely by third-party processors; we do not store full credit card numbers)
  • Age verification information (you must be 21+)
  • Any information submitted through customer support or forms

Information Collected Automatically

  • Device and browser data
  • IP address and location approximation (non-precise)
  • Cookies and analytics data to improve site performance
  • Shopping behavior such as pages visited or items added to cart

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Business Purposes

  • Processing and fulfilling orders
  • Age verification and compliance with hemp/THCa regulations
  • Shipping notifications and tracking updates
  • Customer service and account support
  • Improving website performance and user experience
  • Preventing fraud or misuse
  • Sending marketing emails (only if you opt-in)

We never sell your personal information to third parties.

3. Sharing Your Information

We may share limited information with trusted partners when necessary:

Trusted Partners

  • Shipping carriers (USPS, UPS)
  • Payment processors
  • Age verification services
  • Analytics and website performance tools
  • Compliance partners (COA, lab documentation handling)

These partners are only permitted to use your data to perform their specific tasks.

We do not share personal data with advertisers or unrelated third parties.

4. Cookies & Tracking Technologies

We use cookies to:

Cookie Usage

  • Remember your preferences
  • Enable shopping cart functionality
  • Improve site performance
  • Analyze traffic and usage patterns

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard safeguards to protect your information, including encrypted checkout and data transmission, limited internal access to customer information, secure third-party payment processing, and routine security monitoring. No system is 100% secure, but we work to keep your data as safe as possible.

6. Age Restriction (21+)

New Harvest only sells to individuals 21 years or older. We verify age at checkout and reserve the right to cancel any order that cannot be verified.

7. Your Rights

Depending on your location, you may have rights such as:

Privacy Rights

  • Requesting a copy of your personal data
  • Requesting corrections
  • Requesting deletion
  • Opting out of marketing communications

For any privacy-related requests, email us at support@newharvest.us.

8. Data Retention

We retain your information only as long as necessary for:

Retention Purposes

  • Order records
  • Legal compliance
  • Business operations
  • Customer service needs

You may request deletion at any time unless retention is legally required.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

New Harvest may update this Privacy Policy as needed. The "Effective Date" above will reflect the latest version.

11. Contact Us

For questions or privacy requests, contact us at:

Get in Touch

Email: support@newharvest.us
Location: New Harvest – Austin, TX

By using our site or purchasing from New Harvest, you agree to this Privacy Policy.